Welcome to Shuno. Protecting your private information is our priority. We respect your privacy and are strongly committed to keeping secure any information we obtain from you or about you. This Privacy Policy describes our practices with respect to Personal Information we collect from or about you when you use our application.

By accessing and using the App (Shuno), you consent to the data practices described in this statement. We take your privacy seriously and want you to understand how we use, collect, and share personal data.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. This includes:

- Account Information: When you create an account with us, we will collect information associated with your account, including your name, contact information, and account credentials.

- User Content: When you use our Services, we collect Personal Information that is included in the input, file uploads, or feedback that you provide to our Services.

- Communication Information: If you communicate with us, we collect your name, contact information, and the contents of any messages you send.

- Other Information You Provide: We collect other information that you may provide to us, such as when you participate in our studies or surveys or provide us with information to establish your identity.



When you visit, use, or interact with the Services, we receive the following information about your visit, use, or interactions:

- Log Data: Information that your browser or device automatically sends when you use our Services. Log data includes your Internet Protocol address, browser type and settings, the date and time of your request, and how you interact with our Services.
- Usage Data: We may automatically collect information about your use of the Services, such as the types of content that you view or engage with, the features you use and the actions you take, as well as your time zone, country, the dates and times of access, user agent and version, type of computer or mobile device, and your computer connection.
- Device Information: Includes the name of the device, operating system, device identifiers, and browser you are using. Information collected may depend on the type of device you use and its settings.
- Cookies: We use cookies to operate and administer our Services and improve your experience. A “cookie” is a piece of information sent to your browser by a website you visit. You can set your browser to accept all cookies, to reject all cookies, or to notify you whenever a cookie is offered so that you can decide each time whether to accept it. However, refusing a cookie may in some cases preclude you from using, or negatively affect the display or function of, a website or certain areas or features of a website.



We may collect data related to the hearing test (Play Mode and Warmup Mode), such as:
- Hearing Test Interaction: Data on how users interact with the hearing test.
- Test Time Audio Recording: Audio recordings taken during the test.
- Test Outcome Related Data: Results and outcomes of the hearing test.



The usage of your children’s data is strictly limited to providing personalized and improved services for the platform. We ensure that the data is used solely to enhance the user experience and service quality and that it’s not being shared with any third party.



We may use Personal Information for the following purposes:

- To provide, administer, maintain, and/or analyze the Services.
- To improve our Services and conduct research.
- To communicate with you, including to send you information about our Services and events.
- To develop new programs and services.
- To prevent fraud, criminal activity, or misuse of our Services, and to protect the security of our IT systems, architecture, and networks.
- To comply with legal obligations and legal processes and to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third partie



We believe that third parties should not invade our users’ privacy by accessing their data. Therefore, we adhere to the following principles when evaluating requests for user data:
- Except to the extent required by law, We will never voluntarily disclose user data in response to a request by a governmental entity, civil litigant, or third party business.
- Except to the extent required by law, We will never provide any governmental entity or civil litigant with direct access to our users' data.
- We will never provide copies of user data held by us to any governmental entity or civil litigant without a valid, narrowly tailored, and legally-binding request (e.g., subpoena, warrant, or court order).
- If we receive a request for user data, to the extent permitted by law, we will provide notice to the user by sending an email to the email address we have on file for that user.



We use aggregated or de-identified data, which no longer identifies a particular individual and is thus no longer considered personal data, to better understand user experience, hearing health, and improve our services. This data may include hearing test interaction, test time audio recordings, test outcome-related data, user interaction, and any additional information provided by users. We may conduct research using aggregated or de-identified data and may share such information with others for research purposes.

Our goal is to create an ever-better experience for our users by identifying and sharing cutting-edge insights. We use this information to provide new content and product features, improve and customize our services, and conduct research in the field of hearing health. By analyzing trends and outcomes, we aim to enhance the effectiveness of our Services and contribute to the broader understanding of hearing health.

We maintain and use de-identified information in anonymous or de-identified form and will not attempt to reidentify the information unless required by law.

You have the right to access your Personal Information and information relating to how it is processed. You can request a copy of the personal data we hold about you at any time by contacting us.



Subject to certain exceptions, you have the right to request the deletion of your personal information from our records. On receipt of a verifiable request, we will:
- Delete your personal information from our records.
- Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
- Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or otherwise perform a contract between you and us.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for that activity.
- Debug to identify and repair errors that impair existing intended functionality.
- Exercise free speech, ensure the right of another consumer to exercise their right of free speech, or exercise another right provided for by law.
- Comply with the California Electronic Communications Privacy Act.
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent.
- Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us.
- Comply with an existing legal obligation.
- Otherwise use your personal information internally, in a lawful manner that is compatible with the context in which you provided the information.



You have the right to request that we rectify or update any personal information you believe is inaccurate or incomplete. You can update your personal information through your account settings or by contacting us.



You have the right to request that we transfer your personal information to a third party. This right is provided where we process your information based on your consent or the performance of a contract with you, and where the processing is carried out by automated means..



You have the right to request that we restrict the processing of your personal information under certain circumstances. For example, you can request that we restrict the use of your data if you contest its accuracy or if the processing is unlawful but you do not want it erased.



Where we rely on your consent to process your personal information, you have the right to withdraw your consent at any time. Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.



You have the right to object to how we process your personal information under certain circumstances, including where we process your information for our marketing purposes.



We strive to ensure that the personal information we hold about you is accurate and up-to-date. If you notice that any information we hold about you is incorrect or outdated, please let us know, and we will correct it.



You can manage your data privacy settings through the app or by navigating to the data management section on our website. We are committed to transparency about our privacy and security practices and will continue to update you as our services evolve.

We implement commercially reasonable technical, administrative, and organizational measures to protect Personal Information both online and offline from loss, misuse,

and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error-free. In particular, emails sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Service or email. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Service, or third-party websites.

Our Service is not directed to children under the age of 13. We do not knowingly collect Personal Information from children under the age of 13. If you have reason to believe that a child under the age of 13 has provided Personal Information to us through the Service, please email us at sazzad14@stanford.edu. We will investigate any notification and if appropriate, delete the Personal Information from our systems. If you are 13 or older, but under 18, you must have permission from your parent or guardian to use our Services.

We reserve the right to change this Privacy Policy from time to time. When we make changes, we will:
- Post the updated version on this page.
- Notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account and/or by placing a prominent notice on our website.

Your continued use of the App (Shuno) and/or Services after such modifications will constitute your:
- Acknowledgment of the modified Privacy Policy.
- Agreement to abide by and be bound by the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions about this Privacy Policy, please contact us at:

Email: sazzad14@stanford.edu